dd88 Privacy Policy: How We Handle Your Information
dd88 collects only the account and transaction data needed to run your wallet, process payments through Nagad and Bank Transfer, and keep your session secure. What we collect, why we keep it, and how you can review or correct it — this page covers all of that clearly. Access to dd88 services depends on your local law and eligible region.
Account data handled directly by dd88
Nagad and Bank Transfer transaction records
Your right to review and correct data
Contact route for privacy questions
POLICY SCOPE DETAIL
What Data dd88 Collects and Why
When you open an account with dd88, we collect the details you provide during registration — your name, contact information and account credentials. When you make a deposit or withdrawal using Nagad or Bank Transfer, we record the transaction reference, amount and timestamp against your account wallet. We also collect device and session data, including browser type, IP address and pages visited, to detect irregular activity and maintain platform stability. Cookies and similar session tokens are used to keep you logged in and to remember your lobby preferences between visits. We do not sell your personal data to third parties. We share data with payment processors only to the extent required to complete a Nagad or Bank Transfer transaction you have authorised. Data retention periods follow the requirements of the jurisdiction under which your account operates. We keep transaction records for as long as our payment and audit obligations require, and we delete or anonymise account data when it is no longer needed for those purposes. Your use of dd88 is subject to local law and the eligible regions defined in our terms. If local regulations affect what data we may process, those rules take precedence.
Nagad transaction reference and timestamp
Bank Transfer deposit and withdrawal records
Account wallet activity log
Session and device identifiers
Payment processor data exchange
INSIDE VERSUS OUTSIDE
Where This Policy Applies and What It Covers
This policy covers the data dd88 processes directly through your account, your wallet activity and the pages you visit on dd88. It does not extend to third-party services you reach through links on our site, nor to the data practices of payment processors once a transaction has left our system. Understanding the boundary helps you know who to contact when something needs attention.
Account Access
Login credentials, session tokens and account profile fields are within this policy. We control how they are stored and for how long. You can review these details in your account settings at any time.
Transactions
Nagad and Bank Transfer records created inside your dd88 wallet are covered here. Once a payment instruction passes to the processor, that processor's own privacy terms govern the data held on their side.
Site Content
Pages you visit, lobby sections you browse and game sessions you start on dd88 are logged for security and performance. This browsing data stays within our systems and is not shared beyond what this policy permits.
Third-Party Services
External links, game studio interfaces and payment provider portals operate under their own policies. dd88 is not responsible for data handling that occurs outside our own platform boundary once you leave dd88.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have concrete options for managing the data dd88 holds about you. Reviewing your account record is the starting point — open your account page and check the profile and wallet sections to see the information currently stored. If any detail is wrong, use the edit fields shown in your account settings to submit a correction; we will update the record once we have verified the change. For requests that go beyond self-service — such as asking us to delete an account, export a full transaction history or raise a concern about how a specific piece of data was used — reach the privacy support route listed in the contact section of this page. State your registered email and describe the request clearly. Eligibility for certain data actions may depend on the regulatory framework that applies to your region, so responses may vary accordingly. We do not make automated decisions that produce legal effects based solely on your account data without a human review step available to you.
Review Your Record
Open your account page and check the profile and wallet sections. Transaction timestamps, payment method labels and account details are visible there without needing to contact support.
Correct Account Details
Edit fields are available inside account settings for name, contact and login details. Submit the correction and we verify before updating the stored record.
Raise a Privacy Question
For questions about how a specific data point was used, contact us through the privacy support route below. Include your registered email and a brief description of what you are asking about.
Request Account Data or Deletion
Full data export or account deletion requests go through our support team. Response scope may depend on the regulatory requirements that apply to your account region.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy or want to exercise a data right, use the contact routes available on dd88. We respond through the channels listed below. Do not share your full payment details or account password in any message.
Live Chat
Open the live chat widget on dd88 to raise a privacy question in real time. Have your registered email address ready so the team can locate your account record quickly.
Email Support
Send a written privacy request to the support email address listed on our contact page. Describe the data action you need and include the email registered to your dd88 account.
Account Help Section
The help section inside your logged-in account covers common privacy and data questions. Check there first — many correction and review steps can be completed without contacting support.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
dd88 uses access controls, session encryption and activity monitoring to limit who can read or modify your account data. Cookie preferences can be adjusted through your browser settings; disabling functional cookies may affect how the lobby loads and whether your session stays active between pages.
Cookie Management
We use session cookies to keep you logged in and functional cookies to remember lobby preferences. You can control these through your browser settings. Blocking all cookies may affect login persistence and page loading on dd88.
Account Security
Access to your stored data is limited to authorised dd88 systems and, where required, the payment processors handling your Nagad or Bank Transfer instructions. We do not grant open access to account records to outside parties.
Data Retention
Transaction records are kept for as long as payment and audit obligations require under the applicable jurisdiction. When retention is no longer required, data is deleted or anonymised according to our internal schedule.
Policy Updates
When we update this policy, the revised version is published at dd88/privacy-policy/ with a new effective date. Continued use of your account after the update date means you have seen the revised terms.
POLICY FAQ
Privacy Policy Questions Answered
Common questions from account holders about what data dd88 holds, how to access it and what your options are if something needs to change.
What personal data does dd88 collect when I open an account?
We collect the name, contact details and credentials you enter during registration, plus device and session identifiers when you browse. When you deposit or withdraw via Nagad or Bank Transfer, transaction references and timestamps are also recorded against your account wallet.
Does dd88 share my data with third parties?
We share data only with the payment processors required to complete a Nagad or Bank Transfer transaction you authorise. We do not sell your personal data. Game studio interfaces on our platform operate under their own terms for the data they handle directly.
How can I see what information dd88 holds about me?
Open your account page on dd88 and check the profile and wallet sections. Your stored details, transaction history and payment method labels are visible there. For a full data export, contact our support team through live chat or email.
Can I correct a mistake in my account details?
Yes. Edit fields are available inside your account settings for name, contact information and login details. Submit the change and our team verifies it before updating the stored record. For corrections outside self-service fields, contact support with your registered email.
How long does dd88 keep my transaction records?
Retention periods follow payment and audit obligations in the jurisdiction applicable to your account. Records are kept as long as those obligations require, then deleted or anonymised. The exact period may vary depending on your eligible region and local regulatory requirements.
What should I do if I have a complaint about how my data was handled?
Contact us through the live chat on dd88 or the support email on our contact page. State your registered email and describe the concern clearly. We will review the request and respond according to the data rights framework applicable to your region.
Live / Mobile